What is INONI?

INONI is an online management information service supplied and administered by INONI Ltd.  This means that you log into our systems via a secure URL to access your INONI account.

Is INONI secure?

INONI Ltd appreciates organisations' data is highly sensitive and we offer levels of Internet security and host separation that reflect this, ranging from a standard account on our shared corporate servers  to SSL ring-fenced solutions.

What does INONI do?

INONI has three unique capabilities;  first, it finds out where people stand on an issue such as a service, product or concept, and compares their stance against a benchmark.  This means you can detect change in multiple variables and use them to tactically segment the population.  Second, it provides expert systems to advise, educate or persuade them and correct any misconceptions you detect, potentially changing their behaviour. Third, it provides you with clear and decisive management information and a unique basis for controlled change.

What problems can INONI solve?

INONI can be programmed to deliver short simple questionnaires or it can support complex, high-level or open studies that inform a wide range of business decisions.  For examples of business applications click here or select from the Applications menu above.

What is the INONI methodology?

INONI comprises a methodology and an online application.   The methodology offers a unique results focused approach to answering a high-level, often open or woolly 'mission question', dissolving it through successive layers of analysis.  The methodology is linked to the application, using techniques such as segmentation, dimensioning and weighting to achieve objective results.

What kind of questions will INONI help me answer?

INONI offers answers to open questions covering a wide range of subject matter, internally and external to the organisation.  For example:

Who is compliant with the standard?

What do our customers think?

Where should we focus our effort?

Have we got the emphasis right?

Has the recent change in policy been accepted?

Are things improving?

Have things changed since last year?

What do our resellers think of the services we provide to them?

Which areas need improvement?

What does the public think of us?

Which groups respond most positively?

How could we improve?

Do our suppliers understand our needs?

Can I use INONI to change things?

INONI has a powerful expert subsystem.  This means you can make it respond differently to people or groups who hold different opinions; for example offering advice that aligns them with company policy or reminding a customer of product features that INONI believes they may have overlooked. You can use INONI to align stakeholder thinking.

Can I use INONI to change things?

INONI has a powerful expert subsystem.  This means you can make it respond differently to people or groups who hold different opinions; for example offering advice that aligns them with company policy or reminding a customer of product features that INONI believes they may have overlooked. You can use INONI to align stakeholder thinking.

Can I shape INONI to do what I want?

INONI is programmable.  You have freedom to define your own surveys to do what you want.

What makes INONI special?

INONI has the unique ability to 'close the loop' immediately giving immediate feedback to participants.  It provides targeted expert advice and offers cumulative group benchmark and trend analysis online.  This configurable delivery positions it uniquely as a continuous management intelligence resource.

How much staff time does an INONI survey take?

INONI surveys are quick and painless for end users, avoiding fatigue and improving the reliability of results.  Depending on structure, a 20-question INONI survey can take less than 10  minutes to complete.

Will I need Training and what is available?

Using INONI's stakeholder interface is intuitive and in most cases, participants should not require formal training, although user briefings and guidebooks are available as a part of some INONI packages, as well as expert Tutorials to learn how to get the most out of INONI.

When can we start?

Building and launching a new program can take from a week in straightforward cases, to months where new or complex structures are required.  Results start to accumulate immediately participants access the website, with basic analysis taking place at any time. 

Can't we do this in-house?

INONI has been under constant development and customer review for over three years.  Spreadsheet and other similar ad hoc implementations have long lead times and are less proven.  INONI offers a low-risk proven solution.